Did the sales person tell you that the benefits of the solar panels would cover the cost of the finance payments or that the system would 'pay for itself'? If they did and the system is not covering it's own costs you could be entitled to claim!

Grounds for solar panel mis-selling claims can include:

  • Mis-represented system performance predictions
  • Undelivered promises of system performance
  • Wrongly installed equipment / faulty equipment
  • High pressure or aggressive sales tactics
  • Bad advice resulting in financial loss
  • System not fit for purpose

In order for us to pursue a solar panel mis-selling claim it will be necessary for you to have paid for at least part of the transaction using finance that had been arranged by the solar panel installer / sales company.


If the sales person told you the solar panels would pay for themselves but they don't you may have been mis-sold the solar panels and could be entitled claim compensation - contact us today to find out more!


What can I claim for? The vast majority of Solar Panel Claims that we handle involve home owners being misled at the time of sale by the sales person into believing that the solar panels they were purchasing would be 'self funding' or that they would pay for themselves by way of the Feed-in-Tariff payments equalling or being more than the cost of the monthly finance repayments.

Please note that there are other circumstances that can warrant a claim for solar panel mis-selling, click here for more examples of Solar Panel Claims

Claim Fees? Absolutely nothing upfront. We provide our solar panel claims service on a no-win-no-fee basis. We believe that as you're already out of pocket from the solar panel mis-selling it would be unfair to ask for more money from you upfront. Subject to your claim being approved, our team will do all the leg work, cover all up front costs and handle correspondence to ensure your claim is processed as quickly as possible and for the correct amount.

How long does it take? Each case differs but generally from making your initial enquiry with us we can verify & accept your claim within days, it then takes around 6 - 9 months to complete your claim.

How much can I claim back? This varies depending on the details of your specific claim but you can claim anywhere up to 100% of the price you paid or have committed to pay plus other losses attributed to this mis-selling. For instance if the system was installed with a fault and hasn't performed as promised you could claim back the full installation cost & equipment cost of the system plus interest paid on the finance.

I paid for my solar panels with finance, can I claim? Yes, if you've been mis-sold solar panels and you are paying for them on finance we can assist in having all or part of of the outstanding finance to be written off by way of a finance write-down or if you've already paid off the finance (either in full or in part) we can arrange for a refund.

I paid for my solar panels with cash, can I claim? Whilst you may still have valid grounds to make a claim, unfortunately we are unable to assist with claims relating to solar panels purchased with cash.

My solar panels were installed via a 'rent-a-roof' scheme, can I claim? Whilst you may still have valid grounds to make a claim, unfortunately we are unable to assist with claims relating to solar panels installed under 'rent-a-roof' schemes.

What documents do I need to make a claim? There are a number of documents we'll need to see copies of in order to make a claim, copies of finance agreements, receipts for the solar panels, copies of electricity bills, etc. Don't be put off by this, we can usually establish if there are grounds to make a claim from a conversation and, if needed, we can assist you in sourcing copies of any documents you don't have copies of should you wish for us to do so.

How do I start the process? The first step in the process is to complete the Quick Enquiry Form on this page and one of our claims experts can assess the potential grounds of your claim, from there your claim will be handled by a specialist lawyer who will complete the process.